Out of 10

I have had Trupanion for over a year, and last month my cat was diagnosed with cancer. Trupanion has denied all my claims! My vet even wrote a letter of appeal to Trupanion stating that my cat has no previous history of cancer, and they still denied the claim. In fact a Trupanion representative even told me on the phone (and this is verbatim what she said), "I'm sorry but we can't help everyone." My suggestion is to do more research about this company, and you will find more reviews of people who have had the same problem. I feel like the whole thing was a scam. I never missed any payments (the payments came directly out of my bank account to them), but when I needed coverage for an illness that had no previous history, and no reason to be denied... they said no. Beware

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Claim Amount
Over $1000

American Shorthair

Age of Pet
Over 8 years

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