Abbie wasn't herself for a couple of days she wasn't eating or drinking and had a bout of vomiting . I took her to the vet to be checked. The vet took blood and everything came back good. I had to return with a urine sample which showed some dilution . I then had to take a second urine sample which came back the same . I am keeping an eye on her but she is much better than she was . Every time I have submitted a claim I have received an email to let me know embrace received my claim and an email when my claim was processed. Embrace has been wonderful so far I have no complaints .