Made all the difference in my puppy's care!

10
Out of 10

I was a new pet owner when I got my puppy in August. I wasn't sure if pet insurance was really worth it. But my vet at our first appointment insisted that it was a good idea over the life of my pet. Well, it's been so worth it and my pup is still only 8 months old.
Gia was diagnosed with elbow dysplasia at 6 months old. I had noticed she was limping and that it was worse after playing at the dog park. We got a couple of opinions (all covered by Embrace) and surgery was recommended by everyone.

Gia had surgery 2 1/2 weeks ago - arthroscopic surgery on both elbows. But the surgeon found during her surgery that one elbow was worse than we had hoped. He had to do an osteotomy in order to realign the bone. He also recommended stem cell therapy to bring down the level of inflammation that she had been enduring.

I got a pre-certification with Embrace before surgery and I can't tell you how delighted I was, not only with their quick response, but also with their "embrace" of alternative therapy. I went into Gia's surgery with a lot more confidence knowing what was covered and by how much - nothing had been excluded by Embrace. The surgeon's office sent the records and bill to Embrace on March 5th and today the 11th I already have the EOB and payment.

Embrace is simply amazing! Gia and I will be with them for her whole life. And Embrace employees are great, too - always responsive, very nice and reaching out to show concern for my puppy. I can't give them a

Did you find this review helpful?
Injury/illness
orthopedic. Elbow dysplasia.
Claim Amount
Over $1000
Breed

Labrador Retriever

Age of Pet
Under a year

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.