I recently sent an e-mail to Healthy Paws just to thank them for their support with pet insurance for my dog Harry over the past months. This company is totally legit. I have had their insurance policy since June 2013 and I couldn't be happier with their customer service, claims process, and the way they honor exactly what the say they honor. Their claims process is flawless with very clear easy to read claim statements showing exactly what is covered and I normally receive an e-mail either the same day or the day after I submit a claim that it is processed and completed. Within a few days the check is in the mailbox. Last year my dog Harry had a condition in his left elbow called ununited anconeal process (UAP) or elbow dysplasia which required surgery to correct. It was a long road to recovery but with the help of Healthy Paws it made the experience much easier to swallow. I don't know how we would have been able to afford this very expensive surgery, but Healthy Paws was there every step of the way and I couldn't thank them enough for giving us the ability to take care of Harry the way he deserves to be taken care of. The thought of bringing Harry back to the rescue where we adopted him because of an inability to afford the procedure was a daunting thought at the time and was the last thing I wanted to do because my family loves him so much. He is a part of our family and has recovered very well from that surgery. I thank them for their support.