Everytime I call Trupanion, they are incredibly friendly and helpful. Our dog has hip dysplasia and has recently had his first total hip replacement. Trupanion were able to provide us with quick pre-approval so the surgery could go ahead (they got back to us within an hour). Then, when making the claim, their representative Donna was very helpful and took charge of our claim so that it could be processed as quickly as possible. We have been extremely pleased with the service and coverage and really would recommend them for pet insurance.
Bernese Mountain Dog