I got my lab mix, Charlie, in the summer of 2011 and started looking for some pet insurance. I did a lot of research into the various pet insurances and came across Healthy Paws. I have been more than happy with the plan I have chosen and the service I have received! I have put in a couple of claims and have been very very happy with the excellent customer service and how quickly my claims were handled. I highly recommend Healthy Paws.