I am very impressed with Healthy Paws. I was skeptical when I decided to get pet insurance for my little rescue dog. She is 8 lbs as an adult and a mix, so decided to give it a try. Now 18 mo later she had to have an emergency stomach surgery due to blockage and the bill was $1800. So I sent it off to Healthy Paws. Their claims process was so simple and efficient and I received my reimbursement within 30 days. I believe Healthy Paws is honestly better than my personal medical insurance and am going to add a pet to the policy.