What out during renewal time

5
Out of 10

Even thou you receive an email stating "Thank you for renewing your pet insurance policy number xxx and for being a policyholder since xxx" and withing the same email "Your renewal policy is effective on xxx through xxx/2015 11:59 PM ET". Mean your NOT really renewed at all !!!
They sort of put the cart before the horse in emails it seems for reason I still can not explain.

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Injury/illness
NA
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
Under a year

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