My dog gets out of my backyard fence late one night. We look for him for hours until early in the morning. I posted on facebook of his being missing. The next morning a friend calls me, and we found him on the street dead from being hit by a vehicle.Petplan does a great job at advertising, but don't inform you that when Claim time comes around you'll be ill-informed, not be responded to on multiple occassions, and spend more time/money trying to get them to follow thru on your Claim than the claim is worth!
How can I complete my claim within the time frame of 30 days if you don't respond to my emails?!
What percentage of people that make transactions with non-company pet sellers trade receipts?!
Why file a police report in the middle of the night for a lost dog, when police aren't going to look for your dog anyway?!
Oh... those items are necessary to file my claim?!
Pathetic, and Bad Business!!!