When my family decided to get are Great Dane, Bella, as a puppy, I knew with big dogs come often times big problems. I never wanted to have to make a decision on the care of Bella based on money. After doing some research, I decided on Embrace and I am so happy I did!! Unfortunatly, in the four short years Bella has lived, she has had to endure two TPLO surguries as well as surgery for her stomach bloating. I know my dog is alive today because of Embrace. Their customer service is second to none. They do not nickle and dime the bill and they are very responsives. I cannot thank you enough and I talk to any pet owners who will listen about the benifits of insuring with Embrace. Once again, my family thanks you for standing behind your product through this difficult time with our beloved doggie, Bella!