Healthy Paws level of customer service is amazing!

10
Out of 10

I can not say enough about Healthy Paws customer service!!!After years of being EXTREMELY unhappy with our insurance provider, we conducted extensive research and settled on Healthy Paws insurance for our new puppy, Badger, hoping for the best. Unfortunately, Badger was hit by a car and passed away. To our surprise, we received 2 sympathy cards with handwritten notes from the HP staff along with a claim that was settled within hours.
We happily purchased HP for our new rescue puppy, who was just diagnosed with a tick borne illness he contracted when he was a stray. Once again, our claim was settled and a check mailed within hours, not weeks. HP provided a very clear, detailed explanation of benefits. We could not be happier and recommend this company to everyone we see with a pet!
After several claims with
I continue to be blown away by your company...your level of compassion, response time, and coverage.

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Injury/illness
Tick borne illness
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
Under a year

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