I have had Healthy Paws for both of my rescues since they were first adopted. The past two years, we have had some scares and emergency room visits. Thankfully, we were able to give them the best care knowing we had Healthy Paws. Before choosing them, we did comprehensive and thorough research on all the companies out there. Healthy paws was the only company that was reasonably priced, offered more than reasonable coverage limits/options and left me simply focused on my pups getting better when crisis struck. Keeping in mind that as a pet owner, it is my responsibility to cover preventative and routine care, I am more than happy and satisfied with Healthy Paws!! Their processing time of claims is prompt as is receipt of payment. I would not recommend any other company!