A year or two ago I researched insurance plans on sites like this and ultimately decided to go with Healthy Paws over some others. Yes, it is a tad more expensive than some of the other top rated plans, but I figured it would be worth it if the reviews were accurate. That said, after having to make my first claim this month I can attest that the reviews are correct. The claim process was very quick and easy - and the Healthy Paws staff very helpful and caring. They even check in to see how your pet is doing after treatment - in my case a broken toe on my cat. Suffice it to say, I have no regrets with choosing them as my pet insurer and I now have the peace-of-mind that if something more severe were to ever happen that Healthy Paws would be there for me and my pet.