I was hesitant to sign up for pet insurance. I've heard some horror stories about various companies. I did my research and decided on Healthy Paws. I got the policy for Ajax May 2013. Two weeks ago I had to rush him to the ER with a fever of 104. Tests confirmed pancreatitis. Five days later another rush to the ER with severe gastroenteritis as a result of the pancreatitis. This time he stayed overnight. After 2 ER visits and a vet visit he is finally better. During all of this I never had one problem with claims submission or payment. Healthy Paws paid my claims as soon as they were submitted! Within 24-48 hours I had a response and received confirmation that the claim had been processed and payment was on the way. I can't tell you what peace of mind having this policy has provided me. It is the best thing I could have done. I love this company!
Greater Swiss Mountain Dog