About a year ago, I decided it was time to finally get pet insurance for my 5 yr old, 75lb lab/shepherd mix, Willy. A friend told me about Healthy Paws, and their reviews and prices looked good to me. Fast forward one year, and poor ol' Willy has torn a ligament in his rear left leg. Having our Healthy Paws insurance took away all the anxiety of having to even have a discussion about whether or not we'd be able to afford the nearly $5000 of treatments he needed. That was 3 weeks ago, and I received my reimbursement from Healthy Paws last week! That's 2 weeks it took them to get me my money back! I believe they actually had the claim processed within a day or two. And there have been at least a couple of emails from their claims manager just checking in, and seeing how Willy is doing.I don't often review services like this, but that's because I'm not usually inspired by such exceptional service. I honestly can't recommend Healthy Paws enough. I've already gotten a few different friends to sign up!