accident insurance only

Out of 10

My elderly dog has an accident only policy (all I could get for her.) She fell down the stairs and couldn't walk. Took her to the vet and they diagnosed back injury and said she needed emergency surgery. The bill was $4500. Submitted the claim and Embrace said it was considered "Illness" not accident and denied the claim. I imagine anything that happens to an old dog could be denied due to "illness." Broken leg? The dog probably has arthritis.

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back injury
Claim Amount
Over $1000

Basset Hound

Age of Pet
Over 8 years

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Posted: 03/25/2014

Yes i agree, they find any way to deny claims.