accident insurance only

2
Out of 10

My elderly dog has an accident only policy (all I could get for her.) She fell down the stairs and couldn't walk. Took her to the vet and they diagnosed back injury and said she needed emergency surgery. The bill was $4500. Submitted the claim and Embrace said it was considered "Illness" not accident and denied the claim. I imagine anything that happens to an old dog could be denied due to "illness." Broken leg? The dog probably has arthritis.

Did you find this review helpful?
Injury/illness
back injury
Claim Amount
Over $1000
Breed

Basset Hound

Age of Pet
Over 8 years

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 03/25/2014
By: Rayee

Yes i agree, they find any way to deny claims.