Out of 10

Will never do again. I was told it was a health insurance for our cat and that it would cover even emergency visits and all the stars and rainbows I could ever wish for. HORRIBLE. Then after signing my cat up we kept having to pay for "extras to the tune of over $1000 for a EAR INFECTION that they should have been able to diagnose the first time they did a ear scwab but it took them FOUR MORE TIMES and each and every time it was a different infection, it's bacterial, it's a yeast infection etc etc.

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Ear Problem

Skin problem

Claim Amount
Over $1000

Domestic Longhair

Age of Pet
1 - 8

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Posted: 11/01/2013

This place is terrible. Worst scam I've ever seen!! Shame on you Banfield!!!

Posted: 11/04/2013

Read the disclaimer. Apparently your a moron. Its not insurance. Its for healthy upkeep of your animal, its not intended for emergencies.