They lie, overcharge you and deny you

1
Out of 10

I had a policy, my dog had a condition, i got it diagnosed, and confirmed my steps and actions with PC pet ins before making them, crossed my t's and dotted my I's. They denied me and didnt even tell me, I had to call after 3 months and after that I had staff members and excuses. I cancelled the policy, then a month later they sent me a new bill, then I got a voicemail, they claim to have not gotten my cancellation from a few months ago so I still owed!! I had to cancel it again and they tried to overcharge me on how many months I owed. Then they have the audacity to threaten me exactly a week after I cancelled wt sending me to collections. Their policies are vague which gives me the ability to deny, their staff are rude and managers are never available. NEVER USE THEM

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Injury/illness
t
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 10/20/2013
By: Jo

Thanks for the review. I was going to get this insurance but I guess I will not now.