My dog, Stubbie, is approaching "middle" age so I decided it would be a good time to insure him. He ruptured his CCL about a month after insuring him. We are about 8 weeks out of surgery and I received a reimbursing check weeks ago. It was so fast! Everyone over there was so nice every time I called and they were so efficient with reviewing his claim. I was been a veterinary technician for 7 years and am now in my second year of veterinary school and will definitely be recommending this company to everyone.