I recently had both of my Pomeranian dogs treated at a local veterinary clinic. Wellness visit (annual physical + 2 shots) for Spanky and an illness claim (fleas) on Little Rascal. Both claims were processed and paid promptly. Emails from Embrace kept me informed of the status of both claims. I have used Embrace to insure both of my dogs for over three years and have been very happy with the excellent service and coverage they provide for my pets.