My first filing with the company and I was concerned of some "surprise, we don't cover that" even though I triple checked all my fine print and called them before the procedure. Within around a week's time, they replied via email that they were processing my 6 claims. Each email stated everything in plain simple english and then a few days later, the checks were in the mail. It was that simple. Then as if that wasn't good enough. They called and emailed to see how my pet was doing after the major surgery.
Staffordshire Bull Terrier