I do not recommend them!

1
Out of 10

If you want to add Wellness to your policy, they will not want an email from you. You need to call and contact them 10 days before the expiration. When I emailed, I was told I can do it by email. Later I was I had to call. I did both and still Wellness was not added to my policy. So I had to wait another year. It's been almost year and I got a notification via email that my policy will be renewed and when I responded about adding my Wellness, I was told, to call 10 days before the expiration date. When I asked Pet Best (Pet Worst) if they can be reminder because it's suppose to be exactly 10 days (including weekends or not), we went around and around, email them, call them, etc. I cancelled my insurance. I won't recommend them!

Did you find this review helpful?
Injury/illness
wellness
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8

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Posted: 10/02/2013
By: Chryssa @ Pets Best

Hi Rose, please let us know the policyholder name associated with your policy so we can look into this for you. We strive to make it easy for pet owners to add coverage and appreciate your feedback.