It is impossible to cancel, I even waited until my membership was up. I called one month before it was set to renew and told them I wanted to cancel, they made it impossible. The 'sales person' kept telling me that they would waive the next months fee and when I kept saying no he would waive another months or hold off payment and he said he was 'trying to make it more convenient for me'. I kept asking to cancel and be said he would make a note....it took almost an hour to get to that point so I just said thank you and hung up. Well low and behold they kept withdrawing the monthly payments so I called again and went thru the same thing! I'm certain they have a script and are told not to cancel no mater what! I had to call my credit card company and block them! I called them at least 4 or 5 times to cancel and they absolutely refused, so just beware when you sign up....it may be forever!