We have had our little love Teddy for about a year now, Unfortunaly he seems to have quite a weak immune system & we have been to the vet with him more than we would like. Each time Health Paws has processed our claim within 24 hours & this last time our dedcutible was met. We recieved our reimbursement check within a week. This is outstanding service & I recommend Healthy Paws to every pet-parent I know. I am so glad I insured this wonderful member of our family.