We have had Embrace as our pet insurance since our yellow lab first came into our lives. Marbles early on has had a hip problem and Embrace has been "Awesome" in dealing with our claims for him. We are a military family so we have had to deal with different vets as well as therapy programs for him and Embrace has been with us every step of the way. They are excellent about e mailing regarding any problems or questions be in to us or our vets. We would highly recommend Embrace to anyone.