My dog ingested some type of poison. He was vomiting and having bloody diarrhea. I took him to an emergency vet clinic by my house and they treated him and kept him overnight. The bill was about $1,200.00. Trupanian paid 90% as promised. About a month later, I got a notice from Trupanian that my credit card on file was expired. That would have given them the perfect excuse to drop me in light of my expensive claim. They didn't. They just sent me an email notifying me that I needed to give them my new expiration date.