I have to say that I have never had a bad experience since becoming a member of Healthy Paws. They process claims at lightning speed (within 24 hours usually) and get a reimbursement check out to us quickly. As far as the coverage goes we are very satisfied with what is covered. When we were searching for an insurance provider we compared Healthy Paws to the others and we were drawn to a couple of things:1. They do not have a pre-exisiting condition exclusion for any conditions that develops after coverage starts. Other companies will cover a condition, but when yearly renewal comes around, bang, pre-exisiting condition and no longer covered.
2. They also cover meds, no matter where you get them from.