I have tried other pet insurance in the past and I just wasn't satisfied with them. I found Embrace and have been so happy That we did. We found an insurance that really does do what they advertise. I have had no problems with and of my claims. They answer all my questions when I call too. I have a Great Pyrenees and he gets a lot of different things but they have been great with all my claims. I'm happy to be a member of Embrace for my pet.