This is the first time I have had Pet Insurance so I didn't know what to expect. I submitted a claim for an office visit, x-rays and meds for my puppy after she started limping. The claim was handled professionally and quickly. The Embrace staff kept me advised by e-mail regularly on the status of the claim. When I submitted additional information for consideration, the claim was finalized within 24 hours! That's quicker than MY health insurance provider.
Overall, an excellent experience! Thank you!!!