Jury is still out

Out of 10

The company sure seemed great when I signed up. When we rescued a second dog we switched from another insurance company because this one seemed like it might be a better deal. So far, I am disappointed. We never get much back from out claims. My most recent was $888 and after the deductible and things that are not covered I am receiving a refund of less than 10% (and that took 3 1/2 weeks). I sure hope it gets better.

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Ear Problem

broken tooth
Claim Amount
$500 - $1000

German Shepherd

Age of Pet
1 - 8

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Posted: 08/29/2013

Wendy, I hear you. A $500 deductible can seem like nothing ever gets paid but your premium is way lower because of the higher deductible. If you have more claims, you'll find that once you are over the deductible, you'll get 80% of covered costs.