Lelani Rosita is my beautiful chocolate colored soon to be 4 yr old cocker spaniel. She is a very loving, loyal and playful little girl. She loves to play with her niece Victoria Irene who is buff in color and is my other cocker spaniel who is 3 yrs old. Lelani was diagnosed with Intervertebral Disc Disease (IVDD)in March 2013. She had her first back surgery in March 2013 and recovered beautifully, unfortunately she started having back problems again due to IVDD and had to have emergency surgery in July 2013. On both occasions my claims to PetPlan were processed very quickly. If I had any questions no matter how small it was, the PetPlan representative(s) were always very polite and knowledgeable. PetPlan provides "First Class" service to its policy holders. Something that is lacking with many businesses these days. I highly recommend PetPlan to anyone who has a pet. When I go to the vet and talk to other pet owners, many do not have pet insurance, and I tell them to get pet insurance it is one of the best decisions I have made. When I tell them about Lelani surgeries due to IVDD they were amazed at how good PetPlan pet insurance is.