I love my 8 year old Min-Pin to death. He is family. Unfortunately he had major surgery at age 1 and he has been a high user of his health care since that time. I know this. Yet VPI has always been fair, supportive, and efficient in handling his many claims. I truly appreciate this company and they have allowed me to keep my dog with high-level health care. My dog Shrinky appreciates them also. I only wish my personal health care insurance was as caring, efficient, and honest as VPI. Thanks VPI for being there for me and my best friend!