DO NOT under any circumstances sign up for a yearly Optimum Wellness Plan for your pet with Banfield Pet Hospital. Not even the death of your pet will discontinue payment of this plan. It is NOT a month-to-month plan and you MUST call and ask them to discontinue auto-renew in order not to be charged $300 a year, minimum. This is on top of visit fees/medications and the 'free visits' that they advertise are not worth it. I personally got MAYBE 3 free visits total in the 2+ subsequent years on this 'preventative' plan. I have always had pets and am very familiar with the costs of owning and caring for a pet - this is a SCAM that does not in actually benefit you or your pet. You cannot talk to the location you visit with your pet in order to cancel, you have to call corporate office and hold for more than 10 minutes to talk to someone who will not apologize for anything they or their clinics have done to you or your pet.