I did a lot of research on pet insurance before choosing Healthy Paws. What a great company! My dog needed major leg surgery and Healthy Paws was there for me every step of the way. They responded quickly to my requests and questions. You could tell in their voices that the folks in customer care were truly concerned about my dog. They reimbursed me for the surgery in a few short days and they even sent a follow up email to check on how my baby was recovering. I love my dog more than anything and as her guardian, having Healthy Paws gives me the ability to provide her with the best care possible.