I have nothing but good to say about my wellness plan and my banfield pet hospital. They are very knowledgeable and take care of your pet as their own. My dog Sadie is as healthy as a whip thanks to Banfield! I would recommend this to anyone! The plans are reasonable and include a lot for my pup. Anywhere else in this town the vets are terrible and overcharge for everything and try to get you to buy things you don't need. My Banfield has NEVER done that. They are great and so are the plans! I have had one bad encounter with corporate once but everyone else is great.