Our family pet, Bella recently had a surgery on her torn cruciate. It was hard to make the decision as to when we would schedule the surgery as it's such a long rehab and other concerns about such an invasive surgery. VPI Pet Insurance took care of the financial concerns. They paid 100% of the claim and follow up care. We can count on VPI to take care of our pet's medical needs and their frienfly staff for ease of mind. They truly are pet lovers! Sincerely, Debra McCammon