They took the "uggh!" out of the pet care experience.
Pet's Best was easy to enroll in, definitely easy to submit claims, the processing is super-quick, especially if you sign up for direct deposit (really? yes! They have direct deposit into your newly pet-care emptied account! :-) ).
They have an odd thing about a 3 day waiting period for an accident (I understand the 2 week waiting period for an illness), but statistically, you're probably ok on this.
The customer service explained things clearly and calmly before I signed up (even while I was doing my comparative research), and when Monty-cat got hurt a year into coverage, they paid the claim. Am SO grateful I had pet health insurance! And am so grateful it was with Pet's Best (had another, not-to-named company before, which was pretty underhanded).
Thank you, Pets Best! The pricing is in the middle of the pack, but the service and honesty is the best, so it's unquestionably the best value I found. I highly recommend Pets Best coverage for your pet. I hope you needn't use it; but promise you that, if you do, Pet's Best will make it as easy as they can.