My dachshund was recently hospitalized for a scary bout of hemorragic gastroenteritis which resulted in a staggering bill of $1824.00. Two weeks after submitting the claim, I received the entire amount back from Petplan (minus the $200.00 deductible of course.) In addition, Petplan also covers Rory's ongoing conditions of diabetes and cataracts quickly and efficiently, and that alone is worth the premium. Whenever I have contacted Petplan with a question the response had been rapid, professional and friendly, and that means the world when you have a sick pet. I frequently compare notes with friends who have other pet insurance, and Petplan consistently offers better coverage for the same or slightly lower premium. I strongly recommend Petplan to anyone considering pet insurance.