Our 4 1/2 yr old Brutus a mixed breed woke up and couldn't walk on his back legs one morning, terrified I rushed him to the emergency room. He was diagnosed with a herniated disc and needed immidiate surgery! He had a few complications after the surgery that left him in the icu for almost a month. The bill being a small fortune of 6,300.00 was a shock! I was completely stressed from the our family member being in the hospital and then seeing the large bill made me phisically sick. When I spoke to petplan my happiness manager she took ownership of my claim and helped guide me with all the paperwork I needed for my claim Petplan paid all of the bill and therapy and check ups minus my deductable of $100.00. WOW was this ever worth it. Such a relief to know the bill is taken care of and Brutus is now working on walking again, its good to have him home again!!