Customer service that went above and beyond for me

10
Out of 10

We had to get emergency care for our cat that amounted to more than a $1000 charge from the vet. We faxed the claim to Pets Best and called to make sure they received it. Bryn went above and beyond what I would have expected to verify that they had received it and she was very understanding and more than helpful during the entire process. I really appreciated the extra effort she put in to helping me.

Did you find this review helpful?
Injury/illness

Bladder

Claim Amount
Over $1000
Breed

Ragdoll

Age of Pet
1 - 8

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