PetSecure very helpful for our Bulldog

Out of 10

For anyone that is interested in a pet especially a pure breed I cannot stress how important for you to at least consider getting some sort of illness or accident insurance. Our beloved 11 year old bully passed away almost 3 years ago now and was insured by PetSecure since he was a pup (back then it was known as Petplan). We bought the one without life time limitations. It really gives you a peace of mind to let the vet know that "don't worry about costs, just do whatever you can to help my pet" attitude. We had claims of $2000, $4000 and even $6000 paid during several emergencies in his lifetime. We never had a problem with any of our claims as they were always paid within a few weeks. As with regular car insurance it's not to help pay for all the little claims, but when you need it's there to use.Should we ever get another dog again in the future, we would not hesistate to use them again.

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Eye problem

Claim Amount
Over $1000

English Bulldog

Age of Pet
1 - 8

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Posted: 01/29/2014
By: Lori

I have an email from the company stating in writing (obviously) that PREMIUMS will never increase because of claims made. So if they did, I would fight them on it. If anyone needs the email, feel free to contact me.

Posted: 08/09/2013
By: heythere

not my experience....petsecure never came thru for me or my pet!...what a waste of time....never again. typical insurance.

Posted: 08/24/2013
By: karuna11

Petsecure is the worst company ever. Their service is the pits. They have outright lied to me more than once. They change the coinsurance dramatically even if the claims are not that large. They paid 3000 for one dog in one year and changed his coinsurance to 50% in one swoop. On another dog, they changed his exclusions and when I asked why was told that it was there from Day one - which it wasnt'- plus, they would not give me the backup vet info to prove it - so I contacted my vet and all the blood work before and for two years after were totally within the normal range for his kidneys. so there was no reason to exclude his kidneys so I think it's because he is getting older and older pets seem prone to kidney issues so they want to cover their butts and not pay if and when that might happen.

Posted: 12/05/2013
By: Cindy

They just pulled the same crap with me and cut my co insurance to 60%!!!!!! And raised my premiums to boot!!! I haven't had a claim in over 7 months and they have only paid out 1500 dollars!!! I have paid over 900 in premiums alone!!! The are brutal. And they tried to tell me this is a good thing!!! Go with trucompanion. These people are liars!!!

Posted: 03/26/2014
By: chloe

this looks like someone from petsecure wrote this!!!! no one says "PetSecure" properly.