We have been with Pet Plan for over 3 years for our 3 dogs and 5 cats. Fortunately, we have not had any serious injuries or illnesses at this point, we did have a few minor issues that Pet Plan was there to assist with our claims without any issues or problems and checks were received very promptly. Most of these claims were handled by Kathryn (Claims Manager) in which we received the utmost professional and prompt service each time. We have recommended Pet Plan to all of our friends with pets and our family members which many have had very serious issues that Pet Plan was by there side. Pet Plan gives us peace of mind knowing that they are there for our pets. Lastly, we enjoy reading the "Fetch" magazine which is loaded with great advice and information for our pets.