After adopting our little stray kitty, Juicebox, (who we think is about 7 years old) we signed him up with Pets Best after visiting this website. About two months later, JB came down with an infection after canoodling with a neighbor cat that was mangy! $350 later, Pets Best reimbursed us 90% and we got our claim check from them TWO days after submitting the claim. These guys are amazing!!