I have probably written a review or two before and been part of Trupanion marketing in the past. We were given a free trial for our 8 week old puppy and a week later had a claim of a little under $10,000 yes you read that right!! Gracie had a terrible fall and broke both her front legs we were devistated as we hadn't even made our first payment yet, but they covered her as promised 90% upfront no questions asked. Since our little Gracie's first claim we have had almost $15,000 more in claims follwing her accident and trupanion have come through each and every time. I don't hesitate or worry about taking her to the vet and what it will cost cause i have Trupanion i know I can rely on them!!