Petplan Great customer service and peace of mind

10
Out of 10

Our 5 year old cat Jazzy has had a rough life. He came to live with us as one of our 6 cats all covered by Petplan. At everyone's annual check up we found out several of our brood had developed periodontal disease. We were trying to decide who to get dentals for first. That weekend Fetch Magazine from Petplan arrived: The Dental Health edition. In it was an article on Feline Odontoclastic Resporptive lesions. It talked about how painful they were and other info. Jazzy had been diagnosed with that at his annual exam. That article helped us prioritize our cats dental issues. Jazzy has always been a picky eater. We thought it had to do with his rough past. It turns out he has had a painful mouth. After his dental he is a new cat, eating with pleasure instead of fear of pain and enjoying his life. Petplan turned our claim around quickly and paid most of the costs associated with his surgery and X-rays. They even asked how he was doing.
With 6 cats who are our family Petplan gives us the peace of mind to know we can address any issues that might arise for our brood and being able to eliminate the financial worry and just focus on deciding the best care is priceless.

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Injury/illness
Dental Plan
Claim Amount
$500 - $1000
Breed

Domestic Shorthair

Age of Pet
1 - 8

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