We recently had some issues with our boxer, Molly. So we saw our vet, and had them resolved. One was for routine care; the other, after Molly decided to eat a cell phone cord. That required x-rays and other treatments. Both of our claims wee submitted to Embrace fro review. Both were handled quickly, and we contacted several times during the process by Embrace staff.
There support staff is excellent!! If you have a pup, and considering insurance, you would do well to consider Embrac!