Process to get reimbursed was so simple!

Out of 10

I've had previous pets on other insurance companies, and by far Healthy Paws was the simplest and fastest.
I got the check in the mail quickly...

But I only have one gripe... I actually sent two emails.

I did not know that if an email was larger than 5MB, their system automatically rejects it. An email letting me know it was rejected would have been nice.

Once I called them, and they told me the email limitation for the claim, I modified the claim PDF's and emailed it. Instant response. After that it was a few days before the check was in the mail.

I appreciate your quick response and the detailed invoice.

Did you find this review helpful?


Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
1 - 8

Leave a comment

Enter the characters shown in the image.