Disappointed by ASPCA

Out of 10

ASPCA refused to cover an eleven dollar charge for arthritis medicine because my dog had had similar medicine prescribed for arthritis about 1 year ago. Because the arthritis "was not cured by the medication" even though she required no medication for the condition for a full year,the ASPCA phone agent stated that ASPCA was not responsible for paying for more medicine for the lifetime of the policy. I feel that I was nickel and dimed (11 dolars!) considering I pay almost 650 dollars in premiums/year for my 13 year old dog. I am disappointed that a reputable organization like ASPCA would stoop to such tactics.

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Claim Amount
Under $100

Labrador Retriever

Age of Pet
Over 8 years

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