I had never had pet insurance before, and it was recommend that because I was going to be caring for so many cats that I get Insurance. From the first person I spoke with I was made to feel like we were all in this together. That Trupanion care for my pets as much as I did. I have to doubt that I have made the right dissuasion. Thanks to Trupanion my family feels safe knowing that help will be there if needed .