One of the best decisions we made this year is to buy PetPlan insurance for our two cats.
Half year after we purchased PetPlan, our 7 years old cat Hummer got URI(cat flu); couple days without eating on his own, we also found air bubbles under his skin all over his body. The next thing we know, he was hospitalized for 4 days, and eventually came home with a feeding tube. During this period when we were not even sure if he'd ever be able to come home, one thing we didn't need to worry is the cost, as we know PetPlan would cover most of the cost.
The claim process was very easy for pet owner. Even though we have bills from two different hospitals (we had to transfer Hummer to a specialty hospital in the area), and one sent bills to PetPlan after PetPlan already processed the claim from the other hospital, PetPlan treats both bills as one claim (one deduction), and paid us according to our plan.
We would recommend PetPlan to all pet owners without hesitation.